Terms of Service

Last Updated: April 22, 2025

1. Introduction

Welcome to Client Whisperer. These Terms of Service ("Terms") govern your access to and use of the Client Whisperer application and services ("Service"). By accessing or using the Service, you agree to be bound by these Terms.

2. Definitions

"Client Whisperer" refers to our company, our website, and our AI-powered client relationship management application.

"User", "You", and "Your" refers to the individual or organization accessing or using the Service.

"Content" refers to any information, data, text, or other materials that users submit to the Service.

3. Account Registration

To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Use of the Service

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service in any way that violates any applicable law or regulation
  • Use the Service to transmit any material that is defamatory, offensive, or otherwise objectionable
  • Attempt to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the Service
  • Use any robot, spider, crawler, scraper, or other automated means to access the Service
  • Impersonate or attempt to impersonate another user or person

5. User Content

You retain all rights to any content you submit, post, or display on or through the Service. By submitting content to the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display such content in connection with providing and improving the Service.

You are solely responsible for your content and the consequences of posting or publishing it. We have no obligation to monitor user content but may do so and may remove content that violates these Terms or is otherwise objectionable.

6. AI Features and Data Processing

Our Service includes AI-powered features that analyze client communications and provide suggestions. By using these features, you acknowledge that:

  • Client data will be processed by our AI systems to provide recommendations and insights
  • While we strive for accuracy, AI suggestions are not guaranteed to be error-free
  • You remain responsible for reviewing and approving any AI-generated content before using it with clients

7. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and disclose information about you.

8. Subscription and Billing

Some features of the Service may require a paid subscription. By subscribing to a paid plan, you agree to pay all fees in accordance with the billing terms in effect at the time. Subscription fees are non-refundable except as required by law or as explicitly stated in these Terms.

9. Termination

We may terminate or suspend your account and access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

11. Limitation of Liability

IN NO EVENT SHALL CLIENT WHISPERER BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE.

12. Changes to Terms

We may modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on our website. Your continued use of the Service after such notification constitutes your acceptance of the modified Terms.

13. Governing Law

These Terms shall be governed by the laws of the State of Delaware, without respect to its conflict of laws principles.

14. Contact Information

If you have any questions about these Terms, please contact us at hello@clientwhisperer.app or visit our Contact page.